Business matters heading Read part of this email from the owner of Jumbo Book Store. Answer these questions. I What types of information does Jumbo Book Store communicate between its employees? 2 How do the employees exchange information in the company? 3 What documents does Amiki prepare? 4 How much time does it take to compile the data? 5 Why do the customers complain?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question
Business matters
Heading 1 Read part of this email from the owner of Jumbo Book Store. Answer these
questions.
I What types of information does Jumbo Book Store communicate between
its employees?
2 How do the employees exchange information in the company?
3 What documents does Amiki prepare?
4 How much time does it take to compile the data?
5 Why do the customers complain?
Let me give you some background to our company's setup.
Jumbo Book Store is a company based in Thailand, It has three book stores and a
warehouse next to one of the book shops. The store manager, Amiki Sukhon, finds it
very difficult to track sales because he uses handwritten sales reports that employees
prepare every day. The driver takes the reports and delivers them to the main office.
Every day it takes 5 to 6 hours to compile data about the sales. Based on these sales
reports, Amiki writes purchase orders for new books, sales figures for the owner and
customer information for the marketing department.
In addition, he often gets calls from customers complaining about poor information
about available books and stationary products in the warehouse.
Could you spend some time looking at how we can improve our processes?
Regards
Transcribed Image Text:Business matters Heading 1 Read part of this email from the owner of Jumbo Book Store. Answer these questions. I What types of information does Jumbo Book Store communicate between its employees? 2 How do the employees exchange information in the company? 3 What documents does Amiki prepare? 4 How much time does it take to compile the data? 5 Why do the customers complain? Let me give you some background to our company's setup. Jumbo Book Store is a company based in Thailand, It has three book stores and a warehouse next to one of the book shops. The store manager, Amiki Sukhon, finds it very difficult to track sales because he uses handwritten sales reports that employees prepare every day. The driver takes the reports and delivers them to the main office. Every day it takes 5 to 6 hours to compile data about the sales. Based on these sales reports, Amiki writes purchase orders for new books, sales figures for the owner and customer information for the marketing department. In addition, he often gets calls from customers complaining about poor information about available books and stationary products in the warehouse. Could you spend some time looking at how we can improve our processes? Regards
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Forecasting methods
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON