Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter10: Evaluating Decentralized Operations
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Problem 6E: Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing...
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Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.

CCS Services
Cost Drivers

Budgeted Cost
Budgeted Quantity
of Services
Help desk Number of calls $90,000   3,600  
Network center Number of devices 120,000   1,500  
Electronic mail Number of user accounts 160,000   5,000  
Smartphone support Number of smartphones issued 72,000   4,000  

One of the profit centers for Varney Corporation is the Communication Systems (COMM) division. Assume the following information for COMM:

  • COMM has 2,500 employees, of whom 20% are office employees.
  • All of the office employees have been issued a smartphone, and 95% of them have a computer on the network.
  • One hundred percent of the employees with a computer also have an email account.
  • The average number of help desk calls for August was 0.6 call per individual with a computer.
  • There are 400 additional printers, servers, and peripherals on the network beyond the personal computers.

a.  Compute the service allocation rate for each of CCS’s services for August.

CCS Service Category Service Charge Rate
Help desk $fill in the blank 1 Per call 
Network center $fill in the blank 3 Per device monitored 
Electronic mail $fill in the blank 5 Per user or e-mail account 
Smartphone support $fill in the blank 7 Per smartphone issued 

b.  Compute the allocation of CCS’s services to COMM for August.

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