Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Use the eight phases of the communication process to analyze a miscommunication you’ve recently had with a co-worker, supervisor, classmate, teacher, friend, or family member. What idea were you trying to share? How did you encode and transmit it? Did the receiver get the message? Did the receiver correctly decode the message? How do you know? Based on your analysis, identify and explain the barriers that prevented your successful communication in this instance. You should be able to complete this assignment in approximately two-three pages.

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Step 1

Communication is the process of exchanging information from one person or group to another person or group. This is the way of exchanging ideas and thoughts with each other. There are eight phases in the communication process which are as follows:

  1. Source (sender)
  2. Encoding
  3. Message,
  4. Transmission channel,
  5. Receiver,
  6. Decoding,
  7. Noise, and
  8. Feedback.
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