Too much information technology (IT)sophistication within the financial service industry has alienated customers and created several ethical and moral issues instead of enhanced and quality services. Explain 4 reasons why this statement is TRUE.

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter1: Introduction To Cost Management
Section: Chapter Questions
Problem 12DQ: Firms with higher ethical standards will experience a higher level of economic performance than...
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Too much information technology (IT)sophistication within the financial service industry has alienated customers and created several ethical and moral issues instead of enhanced and quality services.

Explain 4 reasons why this statement is TRUE. 

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