The Wearever Shoe Company is going to open a new branchat a mall, and company managers are attempting to determinehow many salespeople to hire. Based on an analysis of malltraffic, the company estimates that customers will arrive atthe store at the rate of 9 per hour (Poisson distributed), andfrom past experience at its other branches, the companyknows that salespeople can serve an average of 6 customersper hour (Poisson distributed). How many salespeople shouldthe company hire in order to maintain a company policy thaton average a customer should have to wait for service nomore than 30% of the time?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
icon
Related questions
Question

The Wearever Shoe Company is going to open a new branch
at a mall, and company managers are attempting to determine
how many salespeople to hire. Based on an analysis of mall
traffic, the company estimates that customers will arrive at
the store at the rate of 9 per hour (Poisson distributed), and
from past experience at its other branches, the company
knows that salespeople can serve an average of 6 customers
per hour (Poisson distributed). How many salespeople should
the company hire in order to maintain a company policy that
on average a customer should have to wait for service no
more than 30% of the time?

Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps

Blurred answer
Knowledge Booster
Inventory management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,
Operations Management
Operations Management
Operations Management
ISBN:
9781259667473
Author:
William J Stevenson
Publisher:
McGraw-Hill Education
Operations and Supply Chain Management (Mcgraw-hi…
Operations and Supply Chain Management (Mcgraw-hi…
Operations Management
ISBN:
9781259666100
Author:
F. Robert Jacobs, Richard B Chase
Publisher:
McGraw-Hill Education
Business in Action
Business in Action
Operations Management
ISBN:
9780135198100
Author:
BOVEE
Publisher:
PEARSON CO
Purchasing and Supply Chain Management
Purchasing and Supply Chain Management
Operations Management
ISBN:
9781285869681
Author:
Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:
Cengage Learning
Production and Operations Analysis, Seventh Editi…
Production and Operations Analysis, Seventh Editi…
Operations Management
ISBN:
9781478623069
Author:
Steven Nahmias, Tava Lennon Olsen
Publisher:
Waveland Press, Inc.