The TQM report can be accessed from the ____________.    A.  Capstone(r) Courier    B.  Industry Conditions Report    C.  Annual Reports

A. What does the following scenario suggest to a company CEO? Sales in units are increasing and average price is increasing.  Net operating income is increasing.  a. The current business environment (external environmental factors) is improving b. Margin of safety is declining c. The integration between marketing and production is poor d. Variable production expenses have declined     B. What does the following scenario suggest to a company CEO? Sales in units are decreasing and average price is increasing.  Net operating income is increasing.  a. The higher average price is hurting the overall company b. Product quality has declined c. The higher average price is making up for the lower volume d. Variable production expenses have increased

1. The threat from substitutes is high when: a.Switching costs are high b.The substitutes are very similar c.Quality of substitute is lower d.Price of the substitute is similar 2..The starting point of scenario planning is the: a.Vision Statement b.Strategic Goal c.Key Focal Issue d.Scenario 3.In scenario planning, driving forces may be identified by: a.Interview with key stakeholder b.Porter’s Five Forces analysis c.STEEP analysis d.All of the foregoing

Time-based strategies   a. focus on quality in all phases of an organization.   b. relate to the timing of organizational changes.   c. relate to each of the individual functional areas of the organization.   d. focus on the reduction of time needed to accomplish tasks.   e. all of the above.