Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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A process currently services an average of
61
customers per day. Observations in recent weeks show that its utilization is about 90 percent, allowing for just a 10 percent capacity cushion. If demand is expected to be
70
percent of the current level in five years and management wants to have a capacity cushion of just
5
percent, what capacity requirement should be planned?The needed capacity requirement is
nothing
customers per day. (Enter your response rounded up to the next whole
number.)
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- In-N-Out. is building a new restaurant near CSULB. Managers have concluded that the restaurant should have the capacity to handle a peak hourly demand of 120 customers. Each front-counter service personnel can serve 12 customers per hour (target utilization for personnel is 80%). ( Utilization = DR / (SR×Number of Servers) ) Customer Demand: An average customer purchases: 1 burger (5-ounce hamburger or cheeseburger) 1 bag of French fries (6 ounces) 1 soft drink (15 ounces). Equipment specification: A 36x36-inch grill cooks 50 ounces of burgers every 12 minutes A single-basket deep fryer cooks 1 pounds of French fries in 3 minutes (1 pound=16 ounces). One soft drink spout dispenses 25 ounces of soft drink per minute. According to the above information, determine the number of grills needed. O a) 1 O b) 2 O c) 3 d) 4 e) 5arrow_forwardAsaparrow_forwardExplanation of how the capacity analysis reacts to several processes running in simultaneously.arrow_forward
- Explain how the capacity analysis responds when a large number of processes are running at the same time.arrow_forwardThe next TWO questions refer to the following data. (This data may not be the same as in the ClearEyes Cataracts Clinic case.) Receptionist PSR Technician Staff Surgeon Cleaner Total annual minutes required per job title 29,450 353,268 212,882 119,944 51,820 Number workers by job title 1 4 3 1 1 Non-surgeons are available 115,200 minutes per year and surgeons are available 100,800 minutes per year. The average capacity utilization of the staff surgeon is: Group of answer choices 84.0 percent 91.5 percent 100.0 percent 104.1 percent 118.99 percentarrow_forwardA. What is capacity? B. Why is process capacity a limiting factor in all business processes and systems? Which one isbetter: too much capacity or too little capacity? What would be the conclusiarrow_forward
- In an essay, suppose you are opening up an an Applesbee's restaurant. describe the capacity analysis of the process, including the strategies used to adress expected customer demandarrow_forwardCapacity analysis of the process,including the strategies used to address expected customer demands in McDonald'sarrow_forwardCollins Little Company has a staff of 4, each working 8 hours per day (for a payroll cost of $ 640 / day) and overhead expenses of $ 400 / day. Collins processes and closes on 8 files each day. The company recently purchased a computerized file search system that will allow the processing of 14 files per day. Although the staff, their works hours, and pay will be same, the overheads expenses are now $ 800 per day. Calculate and compare the labour and multifactor productivity in the old and new system.arrow_forward
- Show your calculations. Determine the utilization and the efficiency for each of these situations: A car wash operation processes an average of 60 cars per day. The operation has a design capacity of 100 cars per day and an effective capacity of 80 cars per day. A drive through fast food restaurant has been designed to handle 120 customers during lunchtime (12 to 2 PM) each day, but currently averages only 65 drive through customers at that time. Prior to the recession, when lines of customers were long, the restaurant actually handled a maximum of only 90 customers. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems? Explain.arrow_forwardA process currently services an average of 65 customers per day. Observations in recent weeks show that its utilization is about 90 percent, allowing for just a 10 percent capacity cushion. If demand is expected to be 65 percent of the current level in five years and management wants to have a capacity cushion of just 3 percent, what capacity requirement should be planned? customers per day. (Enter your response rounded up to the next whole number.) The needed capacity requirement is an example Get more help. MacBook Pro You Yea 1.1 Clear all Check answerarrow_forwardCalculate Capacity utilization whereas: Design Capacity per hr is 11,080 Units Effective Capacity per minute is 138 Units Actual Output per min is 109 Units Daily working hrs is 12 hrs per Shift with 300 working days annuallyarrow_forward
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