The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: A. Why an evaluation of the above training program is important for GRA and the country at large.  B. How you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.

Understanding Business
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ISBN:9781259929434
Author:William Nickels
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The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples:

A. Why an evaluation of the above training program is important for GRA and the country at large. 

B. How you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.

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