The firm's success depends not only on how well each department performs its work, but also on how well the various departmental activities are coordinated to conduct core business processes. List and briefly describe the five core business processes outlined in the text. Give examples to explain the above concepts.

In developing and implementing IT, the study team and steering committee must consider organizational goals. These include: a. General, operating management, and technical goals b. General, technical, and top management goals c. Top management, operating management, and general systems goals d. Top management, operating management, and economic goals

The term ‘organizational capabilities’ refers to the organization’s capacity to combine resources into productive activities. Discuss the three categories of strategic organizational capabilities. Provide examples to support your answer.

Provide an organizational team/management team of a coffee shop. Include their job title, job description, and duties/responsibilities.