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s. She is uncommunicative, abrasive, and abrupt. She works in isolation, doesn’t pass messages, and refuses to work collaboratively. Information often is not passed on, appointments are mixed up, reports are not read or passed on to the doctor, and patients blame everyone in the office.

s. She is uncommunicative, abrasive, and abrupt. She works in isolation, doesn’t pass messages, and refuses to work collaboratively. Information often is not passed on, appointments are mixed up, reports are not read or passed on to the doctor, and patients blame everyone in the office.

Phlebotomy Essentials
Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
Problem 1SRQ
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As given Irum works in a busy medical office. A colleague, Molly, makes life miserable for her and the other staff members. She is uncommunicative, abrasive, and abrupt. She works in isolation, doesn’t pass messages, and refuses to work collaboratively. Information often is not passed on, appointments are mixed up, reports are not read or passed on to the doctor, and patients blame everyone in the office.

 

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