s. She is uncommunicative, abrasive, and abrupt. She works in isolation, doesn’t pass messages, and refuses to work collaboratively. Information often is not passed on, appointments are mixed up, reports are not read or passed on to the doctor, and patients blame everyone in the office.

A nursing student is nervous and concerned about the workshe is about to do at the clinical facility. To allay anxiety andbe successful in her provision of care, it is most important forher to:a. Determine the established goals of the institutionb. Be sure her verbal and nonverbal communication iscongruentc. Engage in self-talk to plan her day and decrease her feard. Speak with her fellow colleagues about how they feel

How can private patient information be kept private even among staff?

What is the best way to emotionally support a client with a life altering illness

You work on a unit that houses 24 patients. The unit takes care of patients requiring surgicalcare.Prepare a 4-week schedule using either the 8-hour shift model or the 12-hour shift model.Schedule your staff to ensure that each full-time staff gets full time hours, and each part timestaff gets part-time hours.

Why are nurses held accountable for medication error?

As a medical assistant and part of the medical team that will treat and care for patients that have been diagnosed with a life-threatening illness you must be sensitive while assisting in the management of care. When specifically dealing with a patient diagnosed with HIV what aspects of care should you and the team consider? Why?

Your patient reports a prior negative experience with a healthcare provider who "didn't listen" and "rushed through exams." The patient appears uncertain and in need of reassurance. What is serving as a barrier to communication with this patient? Describe the techniques that the nurse can use to address this type of situation. Include verbal AND non-verbal techniques.

If the communication is therapeutic, write “therapeutic” and indicate the therapeutic technique being used.  If the communication is non-therapeutic, indicate the non-therapeutic communication technique that is used and then REWRITE the dialogue to make it therapeutic. A hospitalized patient states that he is not happy with his doctor because he rarely spends more than one minute in his room when he does his rounds. The nurse responds, “He is like that with all his patients.  For all the money he gets paid he should spend more time with his patients!”

Cindy Newman is a new nurse manager of an 85-bed medical-surgical unit in Pittsburgh, Pennsylvania. She has been asked by the vice president of nursing to chair the policy and procedure committee for the nursing division. The vice president warns her, “This committee is a disorderly, unhappy bunch. You’ll find they’re hard to control and hard to please. We’ve chosen you as the new leader because you’re very upbeat. We have hopes that you can turn this committee around.” Nurse Newman is excited and asks the nursing division secretary for a list of names of those who serve on the committee, the scheduled meeting times, and the room where the meeting is held. She discovers that the next meeting is scheduled for 2 weeks from now. Nurse Newman happily plans her schedule to be at the meeting on time. On the day of the meeting, she arrives at the assigned room 5 minutes early and finds the room a mess, with chairs everywhere. The room has no chalk or flip chart. Members arrive and begin…