Using relevant examples advise a project manager of a road construction project on the key ingredients that they need to prioritise in the quality planning process.
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- What attributes of quality are required at each link in the chain? How does quality at the beginning of the chain influence the quality at the end?In your own words, describe cost of quality (COQ) and why an organization should be managing COQ.Identify which type of Quality Management system Al Medina Logistics is currently using for their Warehousing and Transportation activities and provide proper details.
- How does quality at the beginning of the chain influence the quality at the end?Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training. Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service In light of the above, analyse the various total quality management concepts which can be used for the implementation of a total quality management programme in reference to the case study - image attached.Discuss the potential issues and challenges in implementing Total Quality Management (TQM)that are expected to be faced by a large manufacturing organization. This organization hasseveral sites location, where the headquarters is based in Europe, while the other branches arelocated in South East Asia and Middle East countries. Thus, suggest an appropriate approach toovercome the issues and possible risks of failure in TQM implementation.
- What are the important activities in designing a quality programme? Discuss your answer on the Input (supplier relationship management), Process (process management) and Output (customer relationship management) perspectives.D.B. Smith Company produces machine tools. The company conducted a cost-of-quality study and found the following: Cost Category Amount Quality equipment design $ 20,000 Scrap 333,000 Inspection and retest 330,000 Customer returns 80,000 Supplier quality surveys 8,000 Repair 82,000 What quality cost categories should each of these costs be associated with? What does a Pareto analysis reveal? The data has been collected in the Microsoft Excel Online file below. Open the spreadsheet and perform the required analysis to answer the questions below. Questions 1. Classifying the D.B. Smith Company cost elements into the appropriate cost-of-quality categories, calculate the total costs in each category and their percentages of the total and cumulative percentages. Round your answers for the total costs to the nearest dollar and round your answers for the percentages to two decimal places. Quality Cost Category Amount Percent of Total Cumulative…Discuss The enterprise environmental factors that influence the Plan Quality Management process Discuss the tools and techniques for quality planning stated by PMBOK (2013:235)