Describe the difference between ideal quality, preferred quality, and adequate quality. - What is CRM and why is it important?.
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Describe the difference between ideal quality, preferred quality, and adequate quality.
- What is CRM and why is it important?.
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Solved in 3 steps
- Cost of quality”. Discuss and explain how it would be achieved for a company.In your own words, describe cost of quality (COQ) and why an organization should be managing COQ.Of the four categories in a typical COQ report, which category of quality cost is the most damagingto the organization? Why is this the case?
- What is the difference between quality management (+ specifically TQM), quality assurance, and quality control? Ｗhy there is a need for quality control in supply chain management and at all the stages before product reached the customer？discuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes). 1.Customer focus 2. Leadership 3. Involvement of people 4. Process approach 5. Systems approach 6. Continual improvement 7. Factual approach to decision making 8. Mutally beneficial suppliers relationsDescribe the four dimensions of quality. Which is most important?