Role play. Show empathy to a patient who has just learned that he has cancer of the larynx.

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
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2. Role play. Show empathy to a patient who has just learned that he has cancer of the larynx.
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Introduction

One of the most critical communication skills in clinical practise, particularly in oncology, is empathy. In nurses' responsibilities, empathic abilities have a vital value for caring and therapeutic relationships. Clinical empathy leads to better results, as patients' emotions are more easily detected and communicated.

For everyone involved, cancer is a terrifying event. Many people are frightened by illness and death. When faced with unpleasant situations, it is sometimes more difficult for the caregiver to deal than it is for the patient. It's natural to experience sadness, fear, discomfort, or even guilt as a result of being healthy.

Some people get so uncomfortable being around a sick or suffering loved one that they withdraw or disappear entirely. Others may stay present, but it is very awkward for them. Alternatively, they may unintentionally say things that irritate them.

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