Review the following key terms. Which one defines an operational decision that involves situations where established processes offer potential solutions?

Companies that invest in their people will create long-lasting competitive advantages that are difficult for other companies to duplicate   Question 12 options:   True   False

Question 13 We should be very careful of the problem of _______. The test units who drop out may be systematically different from the test units who remain. For example, salespeople who drop out of a sales training program may be the ones who do not gain anything from the program. In that case, the experiment will only measure the change of effectiveness for the test units who do not leave.     history     mortality     Main testing effect     Selection bias

Self-Study Problem 17-2 (Algo) Taguchi Quality Loss Function (QLF) [LO 17-4] Marlon Audio Company manufactures video tapes. The desired speed of its model SF2000 is 6 inches per second. Any deviation from this value distorts pitch and tempo, resulting in poor sound quality. The company sets the quality specification to 6 ± 0.29 inch per second because an average customer is likely to complain and return the tape if the speed is off by more than 0.29 inch per second. The cost per return is $40. The repair cost before the tape is shipped, however, is only $2 per tape. Required: 1. Compute L(x) if x is 6.12 inches per second. 2. Estimate the tolerance for the firm to minimize its quality-related cost (loss). (Round your answers to 4 decimal places.) 1. L(x) 2. Tolerance inch

Question 2: Consider again that the company making tires for bikes is concerned about the exact width of its cyclocross tires. The company has a lower specification limit of 22.8 mm and an upper specification limit of 23.2 mm. The standard deviation is 0.15 mm and the mean is 23 mm. What is the probability that a tire will either be too wide or too narrow?

Ch. 12 Q9

QUESTION 2 True or False: Problem recognition generally begins when a consumer recognizes there is a "gap" between where the consumer is (actual situation) and where the consumer wants to be (ideal situation). The wider the gap, the more urgency to fill the gap (usually with a purchase).... True False

4. Question 4 options: ------------ is understood as an enduring attribute of a person that appears consistently in a variety of situations.

11. Select a fusible disconnect and the fuses for the application below. CNC Grinding Station Machine Operating Voltage - 600 VAC, 3-phase Spindle Motor FLA = 25 Amps Table Motor FLA = 10 Amps Fusible Disconnect Voltage Rating Fusible Disconnect Current Rating Number of Poles Fuse Voltage Rating Fuse Current Rating (VAC) (Amps) (VAC) (Amps)

Question 14