Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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case study: it Sure Is Different Now! Maxine Vincent is the new HR manager of Developemental Technologies, Inc., which was once the research and development division of a large, long-distance service provider located in Philadelphia. Developmental Technologies, Inc, became a sepurate business entity so the leng- distance provider could prepare for the conpetitivr changes resulting from the deregulation of telecommunication services. Maxine was the ait le the vice president of HR for the long- distance carrier before the reorganizatic, so she bTeved she was well prepared to deal with her new responsibilities as manager. Heweve, h new company does not have the unlimited resources of the elder one, therefore, reducing eperacing costs is a necessity. Although Maxine was not totally enthusistie sbout the idea, ontsourcing of certain HR functions appeared to be a solution. Even theugh Masine had no previous experience with out- sourcing, she believed that it would be one way of relieving the burden en her rather small staff. Just as she was to meet with potential outsourcing providers, her boss called to set up a meeting to discuss her role as a strategic partner in upper-level planning This was the first Maxine had heard of being a strategic partner and she was both apprehensive and somewhat excited about the opportuaity to influence the future direction of Developmental Technologies. Evidently, there would now be a new way of doing things. Questions 1. What human resource management function might Maxine outsource? Explain your answer. 2. What should be Manine's role as a strategic partner?
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