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Question 20 of 50 Which statement is the best example of using partnering language to restore a customer's confidence after a service failure? "I fixed the problem that was causing the issue, so you should be all set now." "I fixed the issue, so I wouldn't worry about the problem happening again." "Let's walk through this together to make sure the issue is fixed." О "That issue is very unusual, so I doubt it will happen to you again."

Question 20 of 50 Which statement is the best example of using partnering language to restore a customer's confidence after a service failure? "I fixed the problem that was causing the issue, so you should be all set now." "I fixed the issue, so I wouldn't worry about the problem happening again." "Let's walk through this together to make sure the issue is fixed." О "That issue is very unusual, so I doubt it will happen to you again."

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question 20 of 50 Which statement is the best example of using partnering language to restore a customer's confidence after a service failure? "I fixed the problem that was causing the issue, so you should be all set now." "I fixed the issue, so I wouldn't worry about the problem happening again." "Let's walk through this together to make sure the issue is fixed." О "That issue is very unusual, so I doubt it will happen to you again."
Transcribed Image Text:Question 20 of 50 Which statement is the best example of using partnering language to restore a customer's confidence after a service failure? "I fixed the problem that was causing the issue, so you should be all set now." "I fixed the issue, so I wouldn't worry about the problem happening again." "Let's walk through this together to make sure the issue is fixed." О "That issue is very unusual, so I doubt it will happen to you again."
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