Please explain what is meant by the term "balanced scorecard" in as few words as possible. Where is the relevance to how a business really runs?

Please read the case carefully and answer the questions that follow:Case StudyDaniel Asante is the manager of a small business called The Copy Center, which is located near a largeuniversity. The Copy Center employs about 18 people, most of whom work part-time while going to schoolfull-time. The store caters to the university community by specializing in course packs, but it also providesdesktop publishing and standard copying services. It has three large, state-of-the-art copy machines and severalcomputer workstations.There are two other national chain copy stores in the immediate vicinity of The Copy Center, yet this store doesmore business than both of the other stores combined. A major factor contributing to the success of this store isDaniel’s leadership style.One of the things that stand out about Daniel is the way he works with his part-time staff. Most of them arestudents, who have to schedule their work hours around their class schedules, and Daniel has a reputation ofbeing…

Armstrong Co.’s balanced scorecard lists performance measures that belong to the following four perspectives: financial, customer, internal business processes, and learning and growth. Which of the following pairs does NOT belong to the same perspective? Multiple Choice a)Stock price and market share percentage b)Overall equipment effectiveness and manufacturing cycle time c)Employee turnover percentage and average training hours per employee d)Number of patents approved and overall equipment effectiveness

Which of the following is most likely to be a source of sustainable competitive advantage for the Major League Baseball teams in retaining baseball fans for a long period of term?     Select one: a. Statistical capability commonly used to the MLB teams – Sabermetrics b. Top performing hitters with AVG (Batting Average) of 0.320 c. Big data systems provided by IT firms for baseball data analytics d. Team’s history and reputation