Pinky Ice-cream Itd. is an ice-cream company that is located in the city of Palma and has branches in several communities. The brand is an emerging brand and is becoming very popular amohg children and young adults. One of the reasons why this brand of ice-cream is becoming so popular is because the quality is outstanding. The Operations manager work closely with the marketing manager to ensure that the best quality ice-cream is sold to customer. The OM manager uses the best quality ingredients and ensures that the best machines and labour are employed in the transformation process. They also produce a variety of flavours to ensure that the customers have a wide choice. Weekly customer demand for the ice-cream can be seen in the table below. Week Demand (gallons) 280 295 3 315 4 300 340 6. 7 335 350 Seeing that the company is fairly new, management is yet to formulate a mission and a vision statement for the organization. They are planning to develop a strategic plan and would include these statements along with strategies in the plan. QUESTIONS 1. Describe the following operations management decisions that must be taken at Pinkie Ice-Cream Itd. (product, Scheduling, Inventory Control) 2. Other than quality, Select 2 competitive priorities and discuss how Pinkie Ice-Cream Itd. can use these competitive priorities to compete. 3. Should Pinkie Ice-Cream Itd. use the latest technology to make ice-cream? Discuss. 12

A small popular restaurant at an interstate truck stop provides priority service to truckers. The restaurant has ten tables where customers may be seated. The service time averages 40 minutes once a party is seated. The customer arrival rate is 12 parties per hour, with the parties being equally divided between truckers and non-truckers.On average, how many parties of truckers are waiting to be seated? Question 1 options:   0.27.   0.52.   0.88.   1.36.   1.75.

The figure below shows the possible routes from city A to city M as well as the cost (in dollars) of a trip between each pair of cities (note that if no arc joins two cities it is not possible to travel non-stop between those two cities). A traveler wishes to find the lowest cost option to travel from city A to city M. 20 16 B 11 21 D E 14 23 14 H 15 14 10 11 K 18 23 21 M Note: This question requires Solver. Formulate the problem in Solver and find the optimal solution. Which of the following nodes are not visited?

Question 8 (Atlantic Video) Atlantic Video, a small video rental store in Philadelphia, is open 24 hours a day, and—due to its proximity to a major business school—experiences customers arriving around the clock. A recent analysis done by the store manager indicates that there are 30 customers arriving every hour, with a standard deviation of interarrival times of 2 minutes. This arrival pattern is consistent and is independent of the time of day. The checkout is currently operated by one employee, who needs on average 1.7 minutes to check out a customer. The standard deviation of this check-out time is 3 minutes, primarily as a result of customers taking home different numbers of videos. a. If you assume that every customer rents at least one video (i.e., has to go to the checkout), what is the average time a customer has to wait in line before getting served by the checkout employee, not including the actual checkout time (within 1 minute)? b. If there are no customers requiring…