Paula Caplin is manager of a major electronics repair facilityowned by Fisher Electronics. Recently, top management ex-pressed concern over the growth in the number of repair jobs in process at the facility. The average arrival rate is 120 jobsper day. The average job spends four days at the facility.a. What is the current work-in-process level at the facility?b. Suppose that top management has put a limit of one-halfthe current level of work-in-process. What goal mustPaula establish, and how might she accomplish it?
Paula Caplin is manager of a major electronics repair facilityowned by Fisher Electronics. Recently, top management ex-pressed concern over the growth in the number of repair jobs in process at the facility. The average arrival rate is 120 jobsper day. The average job spends four days at the facility.a. What is the current work-in-process level at the facility?b. Suppose that top management has put a limit of one-halfthe current level of work-in-process. What goal mustPaula establish, and how might she accomplish it?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 26P
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Paula Caplin is manager of a major electronics repair facility
owned by Fisher Electronics. Recently, top management ex-
pressed concern over the growth in the number of repair jobs in process at the facility. The average arrival rate is 120 jobs
per day. The average job spends four days at the facility.
a. What is the current work-in-process level at the facility?
b. Suppose that top management has put a limit of one-half
the current level of work-in-process. What goal must
Paula establish, and how might she accomplish it?
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