Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Importance of Alternative Dispute Resolution in Uber Technologies, Inc. v. Heller (2020).

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Step 1: Introduction:

In the 2020 case of Uber Technologies, Inc. v. Heller, a significant legal battle unfolded with far-reaching implications. This landmark case centered on the enforceability of arbitration agreements and their impact on the rights of gig economy workers, particularly Uber drivers. The dispute underscored the intricate relationship between alternative dispute resolution (ADR) and access to justice, prompting a closer examination of the fairness and accessibility of ADR processes in contemporary contractual agreements. 

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