MobiLogics and HSK, PC Background   This case involves you, as a salesperson representing MobiLogics (a leading provider of large-scale, multi-location technology hardware and software solutions), and Gage Waits, Director of IT for HSK, PC (a prominent Dallas-based national law firm specializing in corporate litigation). HSK is in the planning stages for a move to larger facilities across town. As part of the move, HSK wants to completely update their technology across the new offices, conference rooms, tea

Computer Networking: A Top-Down Approach (7th Edition)
7th Edition
ISBN:9780133594140
Author:James Kurose, Keith Ross
Publisher:James Kurose, Keith Ross
Chapter1: Computer Networks And The Internet
Section: Chapter Questions
Problem R1RQ: What is the difference between a host and an end system? List several different types of end...
icon
Related questions
Question

After you have read the case, in no less than 250 words, write a response the case question at the end of the case.  

MobiLogics and HSK, PC

Background

 

This case involves you, as a salesperson representing MobiLogics (a leading provider of large-scale, multi-location technology hardware and software solutions), and Gage Waits, Director of IT for HSK, PC (a prominent Dallas-based national law firm specializing in corporate litigation). HSK is in the planning stages for a move to larger facilities across town. As part of the move, HSK wants to completely update their technology across the new offices, conference rooms, team-work areas, and mobile platforms. MobiLogics has established itself as a major competitor in the technology marketplace specializing in value added systems solutions for business and government entities nationwide. This past year, Houston-based MobiLogics has added sales and distribution centers in Dallas and San Antonio, Texas.

 

Current Situation

 

As an integral part of their move to new and larger facilities, HSK want to replace their computers, telecom, and information technology systems including laptop/desktop/mobile combinations for each of their 21 attorneys, desktop systems for their 10 staff members, along with archive and email servers. MobiLogics specializes in this type of systems selling and uses their network of hardware and software providers in combination with their own in-house engineering, programming, and systems group to consistently provide higher value solutions than the competition.

 

In preparation for an initial meeting with Gage Waits, Director of IT for HSK, you—as the MobiLogics sales representative—are outlining your information needs and developing a draft set of needs discovery questions. These needs discovery questions will be the focus of the meeting with Gage Waits and enable MobiLogics to better identify and confirm HSK’s actual needs, desires, and expectations in relation to new and expanded computer and information technology capabilities.

Case Question:

Using your own personal experience as well as insights gained from the materials of this course, answer the following question:

  • What information do you—the MobiLogics salesperson—need in order to fully understand the technology needs of HSK?
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 3 steps

Blurred answer
Follow-up Questions
Read through expert solutions to related follow-up questions below.
Follow-up Question

Not a 250 word response

Solution
Bartleby Expert
SEE SOLUTION
Knowledge Booster
Customer preferences
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, computer-engineering and related others by exploring similar questions and additional content below.
Recommended textbooks for you
Computer Networking: A Top-Down Approach (7th Edi…
Computer Networking: A Top-Down Approach (7th Edi…
Computer Engineering
ISBN:
9780133594140
Author:
James Kurose, Keith Ross
Publisher:
PEARSON
Computer Organization and Design MIPS Edition, Fi…
Computer Organization and Design MIPS Edition, Fi…
Computer Engineering
ISBN:
9780124077263
Author:
David A. Patterson, John L. Hennessy
Publisher:
Elsevier Science
Network+ Guide to Networks (MindTap Course List)
Network+ Guide to Networks (MindTap Course List)
Computer Engineering
ISBN:
9781337569330
Author:
Jill West, Tamara Dean, Jean Andrews
Publisher:
Cengage Learning
Concepts of Database Management
Concepts of Database Management
Computer Engineering
ISBN:
9781337093422
Author:
Joy L. Starks, Philip J. Pratt, Mary Z. Last
Publisher:
Cengage Learning
Prelude to Programming
Prelude to Programming
Computer Engineering
ISBN:
9780133750423
Author:
VENIT, Stewart
Publisher:
Pearson Education
Sc Business Data Communications and Networking, T…
Sc Business Data Communications and Networking, T…
Computer Engineering
ISBN:
9781119368830
Author:
FITZGERALD
Publisher:
WILEY