Melissa's Photo Studio offers both individual and group portrait options. The process flow diagram below shows that all customers must first register and then pay at one of two cashiers. Then depending on if they want a single or group portrait they go to different rooms. Finally everyone picks up their own finished portrait. Q Q Registration (4 min) Cashier A (4 min) Cashier B (6 min) Individual portrait taken (12 min) Group portrait taken (15 min) Pick up portrait (5 min) a. How long, on average, does it take to complete the entire process for a group portrait? minutes. (Enter your response as an integer.) b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals? c. What is the capacity of the bottleneck per hour? The capacity of the bottleneck for individuals is Registration Cashier's desk Portrait taken Picking up portraits customers and the capacity of the bottleneck for groups is groups. (Enter your responses as integers.)
Melissa's Photo Studio offers both individual and group portrait options. The process flow diagram below shows that all customers must first register and then pay at one of two cashiers. Then depending on if they want a single or group portrait they go to different rooms. Finally everyone picks up their own finished portrait. Q Q Registration (4 min) Cashier A (4 min) Cashier B (6 min) Individual portrait taken (12 min) Group portrait taken (15 min) Pick up portrait (5 min) a. How long, on average, does it take to complete the entire process for a group portrait? minutes. (Enter your response as an integer.) b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals? c. What is the capacity of the bottleneck per hour? The capacity of the bottleneck for individuals is Registration Cashier's desk Portrait taken Picking up portraits customers and the capacity of the bottleneck for groups is groups. (Enter your responses as integers.)
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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Transcribed Image Text:Melissa's Photo Studio offers both individual and group portrait options. The process flow diagram below shows that all customers must first register and then pay at one of two
cashiers. Then depending on if they want a single or group portrait they go to different rooms. Finally everyone picks up their own finished portrait.
Q
Registration
(4 min)
Cashier A
(4 min)
Cashier B
(6 min)
Individual
portrait taken
(12 min)
Group
portrait tåken
(15 min)
Pick up portrait
(5 min)
✔
a. How long, on average, does it take to complete the entire process for a group portrait? minutes. (Enter your response as an integer.)
b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals?
c. What is the capacity of the bottleneck per hour?
The capacity of the bottleneck for individuals is
Registration
Cashier's desk
Portrait taken
Picking up portraits
customers and the capacity of the bottleneck for groups is groups. (Enter your responses as integers.)
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