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Match the steps to the correct form of answering a mixed review: * step 1 step 2 step 3 step 4 apologize and if necessary ask them to DM or call the relevant hotline O O O thank the reviewer о O O promise to do something about the situation оо O O Teras address the positive comments O O O O
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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