Marketing communication plays an important role in consumer’s buying behavior.

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter10: Digital Marketing And Social Networking
Section: Chapter Questions
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a) Marketing communication plays an important role in consumer’s buying behavior. Formulating the communications to achieve the desired response will require solving the problems in designing the communications. Explain, the problems that should be considered while designing a communication for a services firm?

b) “Social media creates communities, not markets.” Reflect on the statement giving suitable examples.

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