Many countries embark on digital transformation initiatives in response to advancement in digital technology. One of initiatives is to digitalise payroll system. “In Australia, when the State Government of Queensland introduced a new payroll system in 2006, the project seemed like it was going to be straightforward. Five years later, however, the project’s reviewing commission called it “the worst failure in public administration in Australia’s history.”” (5 of the Biggest Information Technology Failures and Scares; https://www.exoplatform.com/blog/2017/08/01/5-of-the-biggest-information-technology-failures-and-scares/) Retrieved on April 30, 2021. Based on the above statements, answer the following: In your opinion, why an implementation of a new system such as a payroll system in the State Government of Queensland failed? Discuss any THREE common
Many countries embark on digital transformation initiatives in response to advancement in digital technology. One of initiatives is to digitalise payroll system.
“In Australia, when the State Government of Queensland introduced a new payroll system in 2006, the project seemed like it was going to be straightforward. Five years later, however, the project’s reviewing commission called it “the worst failure in public administration in Australia’s history.””
(5 of the Biggest Information Technology Failures and Scares;
https://www.exoplatform.com/blog/2017/08/01/5-of-the-biggest-information-technology-failures-and-scares/)
Retrieved on April 30, 2021.
Based on the above statements, answer the following:
- In your opinion, why an implementation of a new system such as a payroll system in the State Government of Queensland failed? Discuss any THREE common
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