emotional intelligence.tacit knowledge.Question 23Which of the following is an advantage of using email communication in Global Corporation?It reduces the problem of information overload.It reduces the frequency of flaming.It is easier to interpret emotional meaning in email messages as they are less formal.It can improve manager-employee relations.uestion 24

The communication in business require sender and receiver where the idea or message are transmitted…

Answered: emotional intelligence. tacit…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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QUESTION 18 In expressed his opinion that the new sales territory restructuring plan was not fair to all employees. Clayton, however, shared why he thought the plan was very fair. Even though Roberto disagreed with Clayton's ideas, he nonetheless, listened attentively to what he had to say. Roberto is engaged in the meeting, Roberto confidently a. closed communication. b. intercultural communication. C. ethnocentrism. d. assertive communication.
Q3 (a) Identify the topic sentence and the clincher sentence in the following paragraph. (2 marks) The interpretation of words is a never-ending task for any citizen in modern society. We now have, as the result of modern means of communication, hundreds of thousands of words flung at us daily. We are constantly being talked at, by teachers, preachers, salesmen, public officials, and moving-picture sound tracks. The cries of the hawkers of soft drinks, soap chips, and laxative pursue us into our very homes, thanks to the radio – and in some houses the radio is never turned off from morning to night. Daily the newsboy brings us, in large cities, from thirty to fifty enormous pages of print, and almost three times that amount on Sundays. The mailman brings magazines and direct-mail advertising. We go out and get more words at bookstores and libraries.…
QUESTION 4 Improve each of these sentences. Write the correct sentence below each sentence. 1. The exam is going on everybody is concentrating. 2. Social media is a platform. That is used for communication. 3. The pandemic has brought about many problems, many have lost jobs. 4. The exam questions were prepared by Dr. Reynaldo. 5. Enclosed please find the receipt of your payment.
QUESTION 1: BASIC COMMUNICATION PRINCIPLES 11 Define the term communication (6) 1.2 Choose an item from COLUMN B that matches a description in COLUMN A. Write only the letter (A-L) next to the question number (1.2.1–1.2.10) in the ANSWER BOOK COLUMN A 1.2.1. The form of non - verbal communication that relies on the eyes of the sender COLUMN B A. Acoustic semiology 1.2.2. Words used to establish rapport B. Visual semiology C. phatic communication 1.2.3. The way people use space and distance to communicate ideas D. interpersonal communication 1.2.4. The transmission of messages between individuals E. graphic representation 1.2.5. A staff member reads her newspaper during F. direct written communication lunch hour G. indirect written communication 1.2.6. A bar chart is used to indicate the number of employees who resign every month H. kinesics Rody) 1.2.7. When a card system is introduced to monitor employees' punctuality I. receiver 1.2.8. A siren hoots to indicate that lunch time has…
Chuck is a newly promoted supervisor of a large call center. He is tasked by his manager to devise a customer service training and testing manual for new and existing workers. How would he define customer service? Question: If Chuck were to write a training manual on CUSTOMER SERVICE what would that look like? : Communication Definition What role does communication play in customer service? What is effective communication? What modes of communication do you use with customers? How would one gain this knowledge and learn from this experience?
Q6. Circle the answer (a, b, c or d) that best completes each sentence. Only one answer is correct. 1. I don't want you to give my telephone number to anyone • it's an emergency. Do you understand? a. if b. unless c. because of d. so 2. A laptop is a small computer • you can carry with you. a. that b. where c. of which d. who 3. All flights to Tokyo • because of bad weather. a. delay b. delayed c. were delayed d. is delayed 4. Bob • attend the General Meeting because he was very ill. a. has to b. might not C. can't d. couldn't 5. The electrician pushed the button and waited, but nothing a. was happened b. happened c. is happen d. happens
Q.16. What are the common barriers in the effective communication process?
8. List three ways that you can demonstrate active listening skills to assist with communications, including client relations.
Creative Homework/Short Project Many firms today are using a variety of buzz-building activities to en- courage word-of-mouth communication about their products. Think about a business or place that you and your classmates might visit. You might, for example, think about (1) a specialty coffee shop, (2) a night spot where you and your friends might hang out on the weekends, or (3) a local theme or amusement park. For your selected product, develop ideas for at least three different buzz-building activities. Outline the details as to exactly how these activities would be carried out and integrated with more traditional marketing com- munications. Next, rank order the activities as to which you feel would be the best and tell why you feel that way. Develop a report for your dlass on your ideas.
TOPIC: ENGINEERING MANAGEMENT (Communication) In your own words, discuss on how you can overcome the possible barriers to communication.
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