List the primary reasons for CRM failures in a business and explain the major application clusters in customer relationship management.

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Q: rk Functions

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A: Lets see the solution.

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A: answer is 

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A:

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Q: sumes a greate

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Types of CRM

The full form of CRM is Customer Relationship Management. CRM is a tool that companies use for developing, retaining and acquiring customer related information. The enterprise uses a combination of practices, strategies, and technologies to manage or analyze customer interactions and data throughout the customer lifecycle.