List, describe, and explain the 5 most important concepts that you learned in Operation management:

After reading Ivey Publishing's article "University of Chicago medicine: Transformation and sustainment of the supply chain and adapting to covid-19, we learn that Successful organizational change requires buy-in and acceptance from all people affected. How was SCOD able to gain the buy-in necessary for clinical staff (e.g., doctors, nurses, medical technicians) to accept and comply with new standard work rules accompanying the supply chain transformation? How could SCOD encourage continuous improvement and flexibility to change among clinical staff while addressing day-to-day problems?

Please, answer at least 3

Illustrate how a hotel, restaurant, or recreation and parks can deal with the intangibility, inseparability, variability, and perishability of the service it provides. Give specific examples. And what are some common management practices that the business you selected above use to provide a consistent product?