LEADERSHILP AND MOTIVATION The Chief Financial Officer (CFO) of the ABC Hospital, a 400 bed inner city hospital has hired you as the new Supervisor of the Out-Patient Registration Department replacing the Supervisor who retired after 15 years. The CFO gave you a copy of a study conducted by an outside consulting company that found 1. The registrars are taking an average of 25 minutes to register a patient when the industry standard is 15 minutes per face to face registration 2. The registrars are experienced and competent and 3. The registrars have low morale. The CFO has not given you any other information on the Department. You have not been formally introduced to the staff and you have learned that there was no formal notice sent around advising of your position as Supervisor. Your previous experience as the Supervisor of an out-patient registration department was in a small 200 bed community hospital. The CFO has asked you to increase the productivity of the registrars with the goal of achieving the industry standard for registering a patient. IN A TWO PAGE TYPED DOUBLE SPACED WRITTEN REPORT COMPLETE THIS ASSIGNMENT: 1. IDENTIFY THE KEY PROBLEMS/ISSUES. 2. WHAT STEPS DO YOU NEED TO TAKE TO ACCOMPLISH THIS GOAL. 3. WHAT LEADERSHIP STYLE WILL YOU USE AND WHY? 4. WHAT MOTIVATION STRATEGIES WILL YOU USAE AND WHY?
LEADERSHILP AND MOTIVATION The Chief Financial Officer (CFO) of the ABC Hospital, a 400 bed inner city hospital has hired you as the new Supervisor of the Out-Patient Registration Department replacing the Supervisor who retired after 15 years. The CFO gave you a copy of a study conducted by an outside consulting company that found 1. The registrars are taking an average of 25 minutes to register a patient when the industry standard is 15 minutes per face to face registration 2. The registrars are experienced and competent and 3. The registrars have low morale. The CFO has not given you any other information on the Department. You have not been formally introduced to the staff and you have learned that there was no formal notice sent around advising of your position as Supervisor. Your previous experience as the Supervisor of an out-patient registration department was in a small 200 bed community hospital. The CFO has asked you to increase the productivity of the registrars with the goal of achieving the industry standard for registering a patient. IN A TWO PAGE TYPED DOUBLE SPACED WRITTEN REPORT COMPLETE THIS ASSIGNMENT: 1. IDENTIFY THE KEY PROBLEMS/ISSUES. 2. WHAT STEPS DO YOU NEED TO TAKE TO ACCOMPLISH THIS GOAL. 3. WHAT LEADERSHIP STYLE WILL YOU USE AND WHY? 4. WHAT MOTIVATION STRATEGIES WILL YOU USAE AND WHY?
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
Related questions
Question
I need help with this assignment when it comes to leadership style and what motivation strategies I could use and why. Also what steps I would do to accomplish the problems that case is going
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 2 steps
Recommended textbooks for you
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON