Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Karen led an effort to decide whether her firm should stick with its current project management platform or invest in a new software. To gain input, she met with the finance team. They explained that the current platform is the best choice because it is already set up to run critical reports they use in their work. Karen then consulted with the design team, who suggested switching to a program that is more user-friendly and better suited to their needs. Knowing how important the finance reports are, karen focused on the team's input and decided to stick with the current platform. What statement describes the cognitive bias that influenced Karen's decision? A. Her first conversation anchored her thinking, leading her to give more weight to the finance team's perspective. B. Her positive feeling about the current platform corroborated her analysis of how well it meets the organization's needs. C. Her personal relationship with colleagues and the finance team led her to ignore the design team's ideas.

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