In the communication process, filtering occurs when . a people communicate mainly positive information about themselves by screening out negative information. b the sender carefully selects words that the receiver is most likely to understand correctly. c the receiver removes noise from the communication process so that the sender's message is more accurately understood. d an organization is able to prevent grapevine communication by sending the information more quickly through newsletters and other formal communication channels.

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter13: Managing Communication
Section: Chapter Questions
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In the communication process, filtering occurs when
.
a
people communicate mainly positive information about themselves by screening out negative information.
b
the sender carefully selects words that the receiver is most likely to understand correctly.
c
the receiver removes noise from the communication process so that the sender's message is more accurately understood.
d
an organization is able to prevent grapevine communication by sending the information more quickly through newsletters and other formal communication channels.
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