In a car fix station, the oil of the cars is changed with 15 minutes in average and standart deviation is 2.4 minutes. For the customer satisfication the manager initiates a company and offers 50% discount for the ones waiting for more than a predefined duration. In order to balance the expenditures the manager does not want the number of customers subjected to the discount more than 5%. Calculate the required minimum waiting time?

MATLAB: An Introduction with Applications
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ISBN:9781119256830
Author:Amos Gilat
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In a car fix station, the oil of the cars is changed with 15 minutes in average and standart deviation is 2.4 minutes. For the customer satisfication the manager initiates a company and offers 50% discount for the ones waiting for more than a predefined duration. In order to balance the expenditures the manager does not want the number of customers subjected to the discount more than 5%. Calculate the required minimum waiting time?

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