Identify a business operation to which you have access to information and operation to observe the physical space of the business. You can choose area of service such as clinic, restaurant, café, a specific department of a hospital/school or any other relevant business or service setting. Collect information about the capacity of service. Additionally, obtain the average number of customers obtained service for the past 6 months (each month separately). The word limit for this assignment shall be 2500 words. And the assignment shall include the following: Analyze and evaluate literature of capacity management and explain different capacity strategies and capacity constraints. Analyze and evaluate literature on demand management and explain demand management strategies. Also address the changing nature of the market demand for products or services Based on the information you have collected from the organization; discuss about the capacity and demand management strategies they are using currently and identify the issues relate on how currently they are managing capacity and demand. Provide recommendation on how the company can improve capacity strategies and address capacity constraints based on the fluctuation of demand. Provide SWOT analysis of the company in perspective of capacity and demand strategies

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 59P

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Identify a business operation to which you have access to information and operation to observe the physical space of the business. You can choose area of service such as clinic, restaurant, café, a specific department of a hospital/school or any other relevant business or service setting. Collect information about the capacity of service. Additionally, obtain the average number of customers obtained service for the past 6 months (each month separately). The word limit for this assignment shall be 2500 words. And the assignment shall include the following: Analyze and evaluate literature of capacity management and explain different capacity strategies and capacity constraints. Analyze and evaluate literature on demand management and explain demand management strategies. Also address the changing nature of the market demand for products or services Based on the information you have collected from the organization; discuss about the capacity and demand management strategies they are using currently and identify the issues relate on how currently they are managing capacity and demand. Provide recommendation on how the company can improve capacity strategies and address capacity constraints based on the fluctuation of demand. Provide SWOT analysis of the company in perspective of capacity and demand strategies

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