Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN: 9780134492513
Author: Kotler, Philip, Armstrong, Gary (gary M.)
Publisher: Pearson Higher Education,
Bartleby Related Questions Icon

Related questions

Question

IBM’s successful management of globalization and technological change amounts to a reinvention of the company known as “Big Blue.” A firm whose original name was International Business Machines and that relied nearly exclusively on computer manufacturing is now turning to software and services to provide it with a competitive edge in today’s marketplace. To increase its margins, IBM first reduced its costs, in part by hiring lower-cost labor in India to run its data centers and to help its customers maintain their IBM software products. Big Blue also addressed flattening profits in its service businesses by automating as many tasks as possible. Its senior vice president for global business services says, “The goal is to replace a lot of labor but to do it with software, not . . . with lowercost labor.”

1. How do IBM’s plans for its goods and services meet the definition of marketing? How do you think they help create utility?
2. IBM has inked partnerships with Google and Sun Microsystems. What other partnerships do you think might be useful to its future plans? Why?

Expert Solution
Check Mark
Knowledge Booster
Background pattern image
Similar questions
Recommended textbooks for you
Text book image
Principles Of Marketing
Marketing
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Pearson Higher Education,
Text book image
Marketing
Marketing
ISBN:9781259924040
Author:Roger A. Kerin, Steven W. Hartley
Publisher:McGraw-Hill Education
Text book image
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Marketing: An Introduction (13th Edition)
Marketing
ISBN:9780134149530
Author:Gary Armstrong, Philip Kotler
Publisher:PEARSON
Text book image
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:9781337407595
Author:Lamb
Publisher:Cengage
Text book image
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning