Hy Flyin’ Ltd. operates amusement parks similar to those such as Canada’s Wonderland, Six Flags, Cedar Point, Disneyworld etc. Hy Flyin's mission is to provide high quality family entertainment that exceed guests' expectations and will create lifelong memories. To achieve this goal, Hy Flyin' strives to provide safe, clean, friendly family environments at reasonable prices. In addition to the amusement parks, the company operates a community outreach program. Through volunteerism, it offers educational and recreational programs (e.g. after school programs for children and teenagers, employment related training for adults) and special events at its facilities. Hy Flyin's president, Roland Coaster, has asked you to lead a team of employees in developing a balanced scorecard for its parks. Required: Create a balance scorecard that identifies two metrics of performance for each of the 4 dimensions Identify how the metrics relate to Hy Flyin's key success factors and identify how they would be measured.

Balanced scorecard: Balanced scorecard was firstly developed by Kaplan and Norton(1992), is a…

Answered: Hy Flyin’ Ltd. operates amusement parks…

Managerial Accounting: The Cornerstone of Business Decision-Making

7th Edition

ISBN:9781337115773

Author:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger

Publisher:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger

Chapter13: Emerging Topics In Managerial Accounting

Section: Chapter Questions

Problem 39E

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Hy Flyin’ Ltd. operates amusement parks similar to those such as Canada’s Wonderland, Six Flags, Cedar Point, Disneyworld etc. Hy Flyin's mission is to provide high quality family entertainment that exceed guests' expectations and will create lifelong memories. To achieve this goal, Hy Flyin' strives to provide safe, clean, friendly family environments at reasonable prices. In addition to the amusement parks, the company operates a community outreach program. Through volunteerism, it offers educational and recreational programs (e.g. after school programs for children and teenagers, employment related training for adults) and special events at its facilities. Hy Flyin's president, Roland Coaster, has asked you to lead a team of employees in developing a balanced scorecard for its parks.

Required:
Create a balance scorecard that identifies two metrics of performance for each of the 4 dimensions Identify how the metrics relate to Hy Flyin's key success factors and identify how they would be measured.

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