How will Lego practice mass customization? To think about mass customization for Lego, consider: What is the opportunity to lock customers into a Learning Relationship and build share of customer for Lego? Is there any opportunity, ever, at all, for Lego to build Learning Relationships with any end user? How and why?

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter11: Human Resource Management
Section11.6: Talent Development And Succession Planning
Problem 2DQ: Why do you think learning systems evolved in this way? Is there still a place for group classroom...
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Chapter 10: The Payoff of IDIC: Using Mass Customization to Build Learning Relationships

  1. How will Lego practice mass customization? To think about mass customization

for Lego, consider:

  • What is the opportunity to lock customers into a Learning Relationship and build share of customer for Lego?
  • Is there any opportunity, ever, at all, for Lego to build Learning Relationships with any end user? How and why?
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