how do you provide the right place for the customer to access and experience your product/service?
Q: How to deal with the difficult people in customer service? (Negotiate with people internally and…
A: What Is Customer Service:- Client assistance is the immediate one-on-one collaboration between a…
Q: What is more important, a quality product or excellent customer service?
A: In mаrketing, а рrоduсt is аn оbjeсt оr system mаde аvаilаble fоr соnsumer use; it…
Q: Some suggest that customer expectation is the key to service success. Give an example from your own…
A: Some suggest that customer expectation is the key to service success. Give an example from your own…
Q: Why is service quality more difficult to define than product quality? Explain with examples.
A: Product quality is nothing but the collection of all the characteristics of an item that give to its…
Q: out a product/service you or your family really explain in detail why you like the "service. Discuss…
A: Talking about the product which I and my family like is Maggie noodles. We like this product too…
Q: Service Intangibility means that customers of a hair salon cannot see their haircuts until after the…
A: Services are the offerings by the organizations similar to products that meets the needs and wants…
Q: List two characteristics each differentiating a manufactured good from a service.
A: A manufactured good is a good that is delivered principally by the use of work and cash-flow to…
Q: what is the customer relationship for IT service company? (please mention and explain briefly
A: Growing an association with your customers is the most effective approach a business can implement.…
Q: How does a manager determine the required quality of service for finished goods? Should any goods…
A: Understanding Quality Management:- At its center, TQM is a business reasoning that advocate the…
Q: When responding to a customer, how do you decide what information to include and what to leave out?
A: A customer is an individual who buys goods and services. They purchase products for satisfying their…
Q: What is the service project?
A: A project is defined as an activity through which unique services and products are created. It is…
Q: Use the Internet to search for a company that is well known for its customer service. A good idea is…
A: Amazon is set up to deliver good service to its customers through the business model and its retail…
Q: You have been assigned to propose a plan with Ritz-Carlton as a benchmark to design the customer…
A: A Small Introduction about Benchmark Benchmarking is the course of persistently looking at and…
Q: In your experience, are customers willing to provide a part of their own service? Are you also as a…
A: Introduction: Customer service is giving the support and guidance to the customers in the…
Q: What are the activities performed by the business to produce a product or service successfully?
A: The entire process of bringing a product to request is appertained to as product development. It…
Q: What trade-offs are involved in deciding on whether to offer a product or service guarantee?
A: A guarantee is a kind of promise given to customers that the product or service will perform as the…
Q: Definition of Servicescape.
A: WE ARE ALLOWED TO DO ONE QUESTION ONLY AT A TIME. THE ANSWER IS AS BELOW:
Q: What are the advantages of using the Service blueprinting method?
A: A service blueprint is a valuable tool for managing a product's and service's output over time.…
Q: Create a detailed description about this results.
A: The figure in the question is from a demographic survey related to a hair styling product.
Q: Think about a product/service you or your family really like and explain in detail why you like the…
A: There are many products and services, which I like. One of them is discussed as follows
Q: Understand the process structure in services and how to position a service process on the…
A: The process structure falls under the classification of procedure the executives. A procedure…
Q: There are a range of factors that can cause an organization to design or redesign a product or…
A: Significant factors that can motivate an organization to design or redesign a product or service:…
Q: Explain the Dimensions of Customer Contact in Service Processes?
A: The measurements and dimensions of customer contact are physical presence, what is prepared &…
Q: Create a prototype of a product or service that you want to market for future business.…
A: A large number of products and services are prevailing in the market. The marketers deal in those…
Q: What is the reason that service firms often listen more carefully to customers?
A: Service firms are the firms which provide intangible services . These firms do not…
Q: From your understanding of the concept, what are the challenges associated with marketing of…
A: High in experience qualities services: Here, customers get to know the attributes of the products…
Q: What framework relates to the customer service system encounter?
A: Answer as follows:
Q: What are some basic Paradigms and Principles dealing with customer service and demands?
A: Customer Service Customer service is the offering of services to consumers before, through and…
Q: what is product/service design?
A: Product/Service design refers to the set of procedures in which engineering, human skills, and…
Q: Discuss THREE (3) decisions involved in developing and marketing individual products and services
A: The three major decisions involved in developing and marketing individual products and services are:…
Q: Think of a propose new or innovative product/service that you will offer in the market as a student.…
A: New product/service means original products, product improvements, and product modification that a…
Q: How a customer measures the service delivery of an organization?
A: Introduction: In general, the term service refers to an activity that is given to the customers at…
Q: Give some examples of service quality dimensions for having a car repaired ?
A: The service quality refers to the conformance of service delivery to the customer specifications.…
Q: what is Quality of the service or product?
A: Quality is a vital extent of production and operations management.
Step by step
Solved in 2 steps
- Identify TWO (2) methods of service design that can increase service efficiency and limit customer interaction.What are the six key components of a service environment and how does each directly impact customer loyalty and satisfaction?Give an example of how you should handle a customer when your product/service caused a major problem
- Develop an entirely new Services Concept using the New Services Development model. Ensure that the service offering retains its uniqueness and is protected from competition.what is the difference of customer relationship management in services compare to customer relationship management in tangible goods?how should a customer problem be handled or solved by the company or business organization?
- In what ways do service providers use service design and customer journey mapping to improve the overall customer experience?When it comes to customer service, companies may become involved at three different levels. To begin, what are they and what purpose do they serve. Also, what do you believe is the most important factor in ensuring the success of an implementation?Which degree of customer service is possible just via technical means?