Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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How are hotel operations on a ship different from those at a land-based hotel?
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- Discuss the ways front office operations use technology to enhance the guest experience within a variety of accommodation organisations.arrow_forwardDiscuss future management and leadership skills required by hotel industry and how these can be achieved.arrow_forwardWhen purchasing new technology or upgrading existing systems, hotel managers seek in-house experts and 24-hour customer service.arrow_forward
- How a hotel can improve its service quality on Gap 2 (Challenges of Service Design & Standards & Service Blueprint) with practical, cost and quality efficient solutions?arrow_forwardExplain how grading systems, classification systems of hotels and online reviews play a role in how guests find and book accommodationarrow_forwardCritically evaluate how, in response to change, management and leadership skills in the hotel industry have developed.arrow_forward
- Is a company better off having many smaller warehouses of few large ones? What are some pros and cons of each?arrow_forwardEnsure you understand the distinction between fixed and movable spaces. What effect might they have on warehouse architecture?arrow_forwardExplain marketing mix and compare its application in a hotel organisation with other hotel organisations in the marketing planning process to achieve marketing objectives.arrow_forward
- Discuss the implementation of corporate strategy and strategic management process in a hotel organisation.arrow_forwardWhen hotel managers seek to buy new technology or enhance their current systems, what are they looking for in Skilled in-house labours and 24/7 support?arrow_forwardThink about some amenities that hotels may offer that may not be as profitable as others, what are they?Knowing that one of the primary functions of a hotel is to make a reasonable profit for its investors, why would you even consider keeping business units around that are not very profitable and may even be viewed primarily as cost centers?arrow_forward
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