Discuss the implementation of corporate strategy and strategic management process in a hotel organisation.

Provide example of an innovation from hotel industry to increse customer satisfaction

How a hotel can improve its service quality on Gap 2 (Challenges of Service Design & Standards & Service Blueprint) with practical, cost and quality efficient solutions?

Explain how grading systems, classification systems of hotels and online reviews play a role in how guests find and book accommodation

Critically evaluate how, in response to change, management and leadership skills in the hotel industry have developed.

Produce an improvement plan for a restaurant.

Critically analyse how specific management styles have been influenced and changed by internal and external factors in a hotel industry organisation

When hotel managers seek to buy new technology or enhance their current systems, what are they looking for in Skilled in-house labours and 24/7 support?