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CONFLICT RESOLUTION
- You are part of a team that is preparing a presentation for a major conference. The final meeting on the presentation is this morning at 9 a.m. There are four participants: Brielle, Nate, Chris and yourself. You arrive in the meeting room at 8:55 and Nate is Chris arrives at 9:02. You continue to wait for Brielle to arrive so you can begin. No one has heard from her. You are getting irritated and feeling anxious. At 9:10 you can feel your muscles tightening and breathing increasing. Nate and Chris are visibly angry and talking about how stressed they are. You NEED to get this done today. At 9:20, all of you are fidgeting and decide to begin. At 9:23, Brielle arrives with no apology or explanation. How will you handle this situation?
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- You are part of a team that is preparing a presentation for a major conference. The final meeting on the presentation is this morning at 9 a.m. There are four participants: Brielle, Nate, Chris, and yourself. You arrive in the meeting room at 8:55 and Nate is Chris arrives at 9:02. You continue to wait for Brielle to arrive so you can begin. No one has heard from her. You are getting irritated and feeling anxious. At 9:10 you can feel your muscles tightening and breathing increasing. Nate and Chris are visibly angry and talking about how stressed they are. You NEED to get this done today. At 9:20, all of you are fidgeting and decide to begin. At 9:23, Brielle arrives with no apology or explanation. How will you handle this situation?You need to combine the two events with the most overlap in topic but you cannot exceed 15 attendees in the combined event. Event Number of Attendees A 11 9 B C D E A B с D 5 What TWO events would be the best combination? E 10 7 Topic Building virtual teams Working in a remote setting Communication strategies for virtual work Managing a team in uncertain times Cost management for team managersPrimary Discussion Response is due by Friday (11:59:59pm Central), Peer Responses are due by Tuesday (11:59:59pm Central). Primary Task Response: Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas. Your boss read an article on contract law and became concerned that proper contracting rules will be applied in subcontracts you will issue in the future. Specifically, you have been asked to meet with your boss and others in the department. You were asked to explain how agency law and the Uniform Commercial Code complement each other in cases where contract disputes arise. Discuss the following: Discuss important elements of agency law related to employee commitments to other companies. Explain the provisions in the Uniform Commercial Code that…
- In this fictional situation, you are an experienced project manager and are mentoring a new employee, Pat, who is new to the business environment and is struggling with composing proposals and reports. You decide to draft a job aid (Memorandum) to help Pat learn more about drafting communication documents that are a component of the job. In your document you will: Define the difference between the: Problem Statement & Statement of Purpose Hypothesis & Null Hypothesis Describe: The writing style of a Formal Report. Coherence techniques. Steps to Enhance Credibility. Describe how a Short Report differs from a Formal Report. How “MODEL DOCs" (you include in your report as visuals) exemplify the components of the short report.Nonverbal Scavenger Hunt Adapted from Pamela Kaylor, Ohio State University A Field Research Assignment for COM 252, Introduction to Interpersonal Communication Go to an open area where people are located (social distancing) or observe people online via media to complete the assignment. Download this document and type your answers on this sheet. Then use this scavenger hunt sheet to complete the Reflection 1 assignment. (both are due Sunday). The reflection information will be typed at the bottom of this document. 1. Kinesics (Body Movement): The body is the most important nonverbal communication system. Kinesics include the body and gestures. Name six adjectives to describe the movement for six different people you observe. Why are they moving this way (what meaning would you interpret from their movement)? 1. 2: 3: 4: 5: 6: 2. Body Appearance: Includes height, weight, build, hair, skin Which stores, departments, or other areas explored are particularly related to the body? Name four…D Clara meets her client Jonathon for a business presentation at a café suggested by him. As soon as their meeting begins, the café gets very crowded and noisy. They are unable to concentrate on their discussion. Which of the following should Clara do to prevent a communication breakdown with her client? continue with the presentation at the café as it has been suggested by her client suggest that they move to a quieter place speak loudly so that her voice can be heard. focus on the use of nonverbal communication to make her presentation None of the answers is correct. Question 32 During a sales presentation, Kiara, the salesperson, informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range. He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature. In the context…
- Which of the following is NOT a good idea when dealing with a crisis? Designate at least one person to record all events as they occur. Rally your leadership team as quickly as possible to gain situational understanding. Create an event log where people can easily review what has occurred. As leader, you should be the incident manager as you are expected to be in charge. As leader, you should be thinking beyond the here and now to span beyond the current situation and your organizational boundaries.Create one post discussing at least three of the Rules below. Then respond to at least two other classmates' posts. Please post early so your classmates have time to respond and discuss with you. Rule #1: Learn to say "YES" Rule #2: Don't talk about your work overload. Rule #3: Control your emotions Rule #4: Do not reveal your insecurities or what you feel are your shortcomings. (Others may see these as a strength in you. Rule #5: Do not discuss your salary or special job perks with anyone at work. Rule #6: Avoid discussing your personal and health problems, unless absolutely necessary. (Need-to-know-basis.) Rule #7: Keep confidences, unless they are a violation of the company's ethics. Rule #8: Do not become romantically involved with anyone in your chain-of-command. Rule #9: Drink in moderation al all functions. Better yet, do not drink at all. References Momford, M. (2010). The Hidden Language of Business: Workplace Politics, Power & Influence. Nashville, TN: Cold…Explain how if you are a business leader, you would use the acronym RAPID to help you decide if your workforce should return to your corporates at least four days a week, or if you will make teleworking a permanent option for all employees? RAPID is an acronym—an easy way to think about five important roles in most decision processes (Recommend, Agree, Perform, provide Input, Decide)
- Meeting planners must learn how to deal with all kinds of people. Suppose you are the meeting planner. At the meeting, there is one participant who monopolizes speakers with questions after each event. Other attendees feel frustrated and come to you to complain. How would you handle the situation?Mr. Balag has been working as accounting staff at ABC Corporation for a year now. Recently the company hired another staff, Miss Lim, to work with Mr. Balag. Miss Lim discovered that Mr. Balag has been committing fraud in the financial reports that he is making. Mr. Balag warned Miss Lim that she should keep quiet and mind her own business. What is the flow of communication between Mr. Balag and Miss Lim? Do you think Miss Lim should report this to their superiors? If you were Miss Lim what will you do?You’re the CEO of a company whose sales are declining, and there is a 50/50 chance you will need to lay off some of your employees sometime in the next two to three months. You must decide whether to tell them now so they can look for new jobs as soon as possible, even though you’re not yet sure layoffs will be necessary, or wait until you are sure layoffs will occur. Explain why this is an ethical dilemma. Be sure to consider the effect a sudden exodus of valuable employees could have on the company’s prospects.
