h) If a second drive-through window, with its own server, were added, the average time a car is in the system = minutes (round your response to two decimal places).

The figure below shows the possible routes from city A to city M as well as the cost (in dollars) of a trip between each pair of cities (note that if no arc joins two cities it is not possible to travel non-stop between those two cities). A traveler wishes to find the lowest cost option to travel from city A to city M. 20 16 B 11 21 D E 14 23 14 H 15 14 10 11 K 18 23 21 M Note: This question requires Solver. Formulate the problem in Solver and find the optimal solution. Which of the following nodes are not visited?

Please do not give solution in image format thanku

18 Partial online offers refer to services that cannot be completed without at least one offline step. Select one: a. True b. False

In its new initiatives to improve customer service Botswana Open University intends to adopt theavailable electronic platforms that students can use to pay for their tuition. This requires for theuniversity to inform itself of the available legal ways in the market that a student can use to paythe university.You are therefore required to discuss in detail a presentation to the management of the BotswanaOpen University, the four methods of electronic payment available. This should be illustrated byproviding examples where possible.

Which of the service gaps do you consider to be most critical, and why?