Explain the concept of service discovery in a microservices architecture, and describe the role of tools like Consul or Eureka in managing service registration and discovery.

Discuss the concept of service discovery and its importance in a distributed service-oriented system.

Discuss the role of service discovery mechanisms (e.g., Consul, Eureka) in managing and maintaining services within a microservices ecosystem.

Explain the concept of Service Level Agreements (SLAs) in the context of IT services. What key elements should be included in an SLA, and why are they important?

Analyze the challenges and benefits of implementing IT service automation and its impact on service efficiency and reliability.

What are the advantages and disadvantages of providing a service quality guarantee?

Describe Overview of Service Design

Explain the differences between routine-intensive, technology-intensive, contact-intensive, and knowledge-intensive services. Provide a specific example of each type, considering physical and digital channels. Does the type of consumer differ for each type of service business? Why or why not?

Find five examples of service-provider attempts toreduce service intangibility. Describe them.

Identify ONE (1) firm from Three (3) different SERVICE industries where the service environment is a crucial part of the overall value proposition. Analyze and explain in detail the value that is being delivered by the service (physical) environment by each of these firms within the three industries.