Explain Management Information Systems (MIS) infrastructure and the three primary types. Which type is done most effectively by most businesses?  Briefly explain your answer.

E-commerce on the Internet: List and explain the options for doing business online, including your own opinions on the matter, the ideal business model, acceptable payment methods, and the means by which a functional website may be created.

Explain any THREE (3) points that management should be aware of when designing a service and delivery activity with appropriate examples.

Explain ,,how can service providers balance the need for customization and personalization with the need for operational efficiency and standardization?

Outline the challenges faced by Operations Managers in current situation in infrastructure design.

Explain the service delivery system matrix?

Determine three ways in which Online Travel Agencies (OTAs) and physical Travel Agencies can modify their operations to improve their levels of competitiveness within the marketplace; given the threat of Google.

Explain characteristics of traditional operations in supply chain and their strengths and weakness( for each characteristic individually)?

Explain how service systems are organized.

Briefly discuss any social, legal, economic or ethical issues associated with using robots in the context of logistics.