Email continues to be the most common type of written communication in most businesses. This is sentence one What statement best describes sentence 1? Multiple Choice It is irrelevant to this message. It sets the wrong tone. It is a warm and an appropriate opening to the message. It is too long.

Email continues to be the most common type of written communication in most businesses. This is sentence one What statement best describes sentence 1? Multiple Choice It is irrelevant to this message. It sets the wrong tone. It is a warm and an appropriate opening to the message. It is too long.

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter13: Managing Communication

Section: Chapter Questions

Problem 2GL

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Concept explainers

Introduction to Business Messages

Business messaging refers to a variety of channels via which businesses and customers can interact. SMS or text messaging is the most popular method of communication. Shipment reminders, promotional incentives, marketing offers, and scheduled appointments are all things we have dealt with. These are the types of messages we usually identify with business communication. Business messaging can take place on any digital platform where your consumers already spend some time, with the expectation that communication will be two-way. Business messaging brings comfort and simplicity to customers. Customers expect comfort from pre-sales and post-sales engagements with businesses as they do with friends and family. In addition, messaging is the favored method of contacting a firm for 66% of buyers. Here are a few examples of popular business messaging situations.

Question

Email continues to be the most common type of written communication in most businesses.
This is sentence one

What statement best describes sentence 1?

Multiple Choice

It is irrelevant to this message.
It sets the wrong tone.
It is a warm and an appropriate opening to the message.
It is too long.

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