Distinguish between formal and informal channels of communication • Describe how effective verbal, written and non-verbal communication with others can influence our working relationships

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter13: Managing Communication
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Distinguish between formal and informal channels of communication • Describe how effective verbal, written and non-verbal communication with others can influence our working relationships

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