Discuss the uses of observations, questionnaires,panels, experiments, and newer data collection methods

Explore the ethical considerations and data privacy issues associated with collecting and using customer data in CRM.

Compare the advantages and disadvantages of the following methods of collecting data: Observation , Interview, Questionnaire .

A hospital specializing in  the care of patients with various forms of heart  disease is attempting to determine the cause of readmission of its patients. Should it rely of the results of general studies such as those described  here or should it gather its own  data, perform an analysis and  draw its own conclusions ? Support  your  recommendation .