Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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- Discuss the key elements of positive and proactive communications that are missing in the below scenario and any other aspects of the situation you feel need to be corrected (and why). Also, complete any tasks within the scenario.
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- Write three business letters in reply using the information below. Use separate typed pages in a Word Document. Expand the ideas and feel free to change details or invent extra details. The maximum length for each e-mail is 200 words. Include the address field including who the letter is to, the company, and the address." Letter 1: You are the Letter 2: You are the bead of Letter 3: You are the finance plantmanager. You think the problem is due to poor quality control. You think it is a director. You think that the problem waste of time trying to motivate the is due to ihe plant manager and workers. The only solution is more head of quality control not doing their jobs properly. They should train the workers better, link pay rises and bonuses to improvements expensive, but in the long term the in quality, and investigate in detail why the level of defects Ls so high. Instead of this, they try to avoid any responsibility. Be careful how you industrial relations in the factory. The…arrow_forwardWhy is real-time monitoring essential during a social media crisis, and what tools can facilitate this?arrow_forwardSafety representatives in each of the six plants of a manufacturing company need to communicate to each other every week the number and type of health and safety incidents in their plant. Each representative has a safety reporting document where he or she checks off the type and number of infractions during the previous week. These incidents are well known to other representatives; there are rarely any surprises. This weekly communication calls for: Multiple Choice a) high media richness. b) face-to-face meetings. c) high emotional contagion. d) mostly nonverbal communication. e) relatively low media richness.arrow_forward
- Outline six steps in communicating and describe each step in detail. Steps: 1. Sender 2. Encoding 3. Message 4. Decoding 5. Receiver 6. Feedbackarrow_forwardIn what order of severity do you believe the many different kinds of known dangers should be given, preferably with URLs to back them up?arrow_forwardWhy is keeping business emails important and how can it be done?arrow_forward
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