Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Develop service design elements:
1. Structural design elements.
A. Delivery system. B. Facility design. C. Location. D. Capacity planning
2. Managerial design elements. A. Information. B. Quality. C. Service encounter. D. Managing capacity and demand.
for an on-campus recycling center where students assist campus community to recycle waste and used stuff and also conduct programs to increase awareness about sustainability.
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