Describe a job in which citizenship behaviors would be especially critical to an organization's functioning and one in which citizenship behaviors would be less critical. What is it about a job that makes citizenship more important?

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Use Apa format and please supply the references to back it up. Do not forget references

1. In a business e-mail, individuals who are named in the message and not included in the "To:" line should: A. Be in the "cc" line B. Be in the "bcc" line C. Be in the "subject" line D. None of these   2. A video conference is: A. Interactive communication B. Using two-way video and audio technology C. Allowing others from another location see and hear meeting D. All of these   3. It is appropriate to send emoticons at work: A. Only to coworkers B. In routine business e-mail messages C. Only to your friends D. It is not appropriate to send emoticons at work

Why should business writers strive to use short, familiar, simple words? Does this "dumb down" business messages? answer must be at least 100 words.

Select a client to create an advertising plan for. Write the plan in anticipation of it being reviewedby the client. The writing should be professional and objective, including writing in thirdperson (e.g. avoiding referring to “I”, “we” and “our”).  The client must be a real business or non-profit organization that is small to mid-size, or abusiness you are considering starting. What is the client, including the business objectives they are trying to achieve. Forexample, what industry are they in? How many employees do they have? How manylocations?• Describe your client’s target customers/segments (see page 95 in the textbook for anexplanation of segments).

What is the difference between a paraphase, summary and a direct quote?  Why would all of three (Paraphase, summary and a direct quote) need to be cited?

A paragraph “hook” is:  a technique to use ideas from the concluding sentence of the previous paragraph in your topic sentence  a technique for making readers laugh by having a long and involved topic sentence  a technique to use ideas from the topic sentence in one paragraph in the concluding sentence of another  a technique for making a paragraph longer by adding lots of unnecessary details

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Prepare an instruction (or procedure) memo outlining a business-related issue (see scenario below). Procedure messages should utilize the direct approach by stating the main idea concisely, dividing the instructions into steps, and presenting a closing thought. The writing plan for your memo is as follows: • Subject line - Summarize the content of the message (using a short phrase, not a sentence). • Opening - Expand the subject line by stating the idea concisely in a full sentence • Body - Divide the instructions into steps. Be sure to begin each step with an action verb. • Closing - Reinforce the importance of the memo, and include contact info. As the head of your department, you must write a set of instructions to the other members of your department. These instructions should be something that someone in your field would need to know. So, taking your major into account (or a current or past job), what procedures would you (as department head) need to relay to employees? Example:…