Consider the flow in Figure 7–1 but assume that no patients require follow-upappointments. All patients first check in with the single receptionist, which takesan average of 6 minutes. They are then seen by one of two nurses who take weight,blood pressure, etc., which takes an average of 10 minutes. Finally, they are seenby a GP in an examination room, which takes an average of 16 minutes. There arethree GPs. The table below summarizes this data. Assume the clinic has no waitingroom or examination room constraints.Assume that there are eight patients arriving an hour during working hours.Resource Minutes per patient Number of resourcesReceptionist 6 1Nurse 10 2Doctor 16 3a. What is the capacity of each resource?b. Which resource is the bottleneck and hence what is the capacity of the system?

35. Patients have a right to: A) a pain management control plan. B) an assessment of their pain as long as there is sufficient staff to assess their level of pain. C) have their pain medications as often as they want. D) determine the strength of medications they wish to take.

Prepare a run diagram for this emergency call data. Use five-minute intervals (i.e., count the calls received in each five- minute interval. Use intervals of 0-4, 5-9, etc.). Note: Two or more calls may occur in the same minute; there were three operators on duty this night. What can you conclude from the run chart? Call Time Call Time Call Time 1 2 3 4 5 6 7 8 9 10 11 1:03 1:06 1:09 1:11 1:12 1:17 1:21 1:27 1:28 1:29 1:31 12 13 14 15 16 17 18 19 20 21 22 1:36 1:39 1:42 1:43 1:44 1:47 1:48 1:50 1:52 1:53 1:56 23 24 25 26 27 28 29 30 31 32 33 1:56 2:00 2:00 2:01 2:02 2:03 2:03 2:04 2:06 2:07 2:08 Call 34 35 36 37 38 39 40 41 42 Time 2:08 2:11 2:12 2:12 2:13 2:14 2:14 2:16 2:19 a. re-organize the above data for your analysis (using five-minute intervals; 0-4, 5-9, etc) b. Provide your diagram that shows the number of emergency calls by eacn five-minute intervals from 1am to 2:20am c. what can you conclude from the chart?

What is Flow process charts ?